Due to winter weather and impassable roads, the IMS repair facility in Birmingham is closed on Wednesday 1/29, and will reopen on a delayed basis on Thursday, 1/30. This will affect repair and shipment of stainless, specialty, and laparoscopic instruments, as well as flexible endoscopes. Loaners and Rapid Replace orders from the Birmingham facility also will be affected by this evolving situation. This delay will not affect repair and shipment of rigid endoscopes, video equipment, and most power equipment, which will continue to be repaired and shipped from the IMS facility in Ft. Lauderdale.
We regret any problems caused by this delay and will make every effort to return to normal repair and shipping schedules as soon as possible. For more information, please contact your IMS sales representative or log in to your account at www.imsready.com